Effective Date: January 29, 2025
At Shalaam Care, we are committed to protecting the privacy and security of our clients, caregivers, and website visitors. This Privacy Policy explains how we collect, use, and protect personal data.
What Personal Data Do We Collect?
We collect personal data that you provide to us, including:
- Contact information (name, email address, phone number, address)
- Demographic information (age, gender, location)
- Health information (medical conditions, allergies, medications)
- Caregiving needs and preferences
- Payment information (credit card details, bank account information)
How Do We Use Personal Data?
We use personal data to:
- Provide caregiving services to clients
- Match clients with suitable caregivers
- Process payments and manage accounts
- Communicate with clients and caregivers
- Improve our services and website
How Do We Protect Personal Data?
We take reasonable measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption of sensitive data
- Secure socket layer (SSL) technology
- Firewalls and intrusion detection systems
- Access controls and authentication procedures
- Regular security audits and testing
Who Do We Share Personal Data With?
We may share personal data with:
- Caregivers and healthcare professionals
- Payment processors and financial institutions
- Regulatory bodies and law enforcement agencies
- Third-party service providers (e.g. IT support, marketing agencies)
Your Rights:
You have the right to:
- Access and correct your personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Receive a copy of your personal data in a portable format
Cookies and Tracking Technologies:
We use cookies and tracking technologies to:
- Analyze website usage and improve performance
- Personalize content and advertising
- Enable social media sharing and integration
Changes to This Policy:
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website and effective immediately.
Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact us at:
Shalaam Care
Phone: 0333 057 2632
Email: info@shalaamcare.com
Version Control:
- Version 1.0
- Date: January 29, 2025
- Approved by: CEO, Shalaam Care